Establishment and management of the functions necessary to provide the infrastructure support required to deliver “Best in Class” services to the IS user community. These functions include:
Designing Goals and objectives that not only stay within lines of the mission but also model what the final vision should resemble. In our unique approach to Design, we research cost effective and reliable services for Operations. “Best in Class” services are designed to produce efficient business automations that will aid Productive employees in the Access of a simple, familiar, and consistent user experience. The ideal Maintenance of Established and measured services levels are key to business success and growth.
- Review of current infrastructure against industry standards and Best Practices
- Improved user satisfaction
- Defined and documented infrastructure roadmap and applications roadmap
- Identification of potential service offerings, improvements and cost reductions