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Service Delivery

Applications Support

Provide continuous computer applications support and portfolio for IDI Consulting clients.
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Project Management

Work with customer business functions in the identification and implementation of IS services required to support customer business requirements.
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IDI consultants work with information systems management (ISM) staff within business functions in the development and implementation of analytics frameworks and environments which best satisfy the requirements of an organization, with a cost-effective use of information.
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Requirements Engineering

The establishment of procedures that facilitate the identification and documentation of business requirements for the development and implementation of new IS applications or services or major changes to existing applications.
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Database Management

The engagement process is designed to ensure that important data assets are formally managed throughout the enterprise with fully operational governance processes.
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Sourcing Analysis and Planning

Analysis and implementation of service models and supporting processes that will enable our clients to establish and maintain an IS applications support environment and supporting infrastructure.
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Infrastructure Management

Establishment and management of the functions necessary to provide the infrastructure support required to deliver “Best in Class” services to the IS user community.
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