Review and assess existing Governance and strategic planning processes against those recommended by COBIT and ITIL. Identify planning processes, activity goals and key process performance indicators that are not in place and develop recommended strategies and priorities to define and implement required governance and strategic planning processes that will position the organization to successfully implement and utilize their Information Systems resources.
- Identification of gaps in the ability of the IS organization to support business requirements, manage IS investments, meet customer needs and address government fiduciary requirements
- An assessment of the IMS management framework of policies, internal controls and defined practices
- Development of high level plans, strategies and actions required to address gaps and weaknesses in governance and organizational processes
- Education and orientation of staff on recommended Governance and Strategic Planning processes